complaint·September 19, 2023

Licensing Program Analysts (LPAs) Victoria Bertozzi and Helena Rummonds arrived unannounced to conduct a complaint investigation regarding the above complaint and met with Administrator, Cinthya Gamino. Staff did not administer resident's medications as prescribed - Complaint alleges that facility gave incorrect medication and resident was sent to the Emergency Room. LPAs spoke with Administatrator who confirmed that resident, R1 was given another resident's medication in error. Following error, resident was sent to the Emergency Room but returned the same day without experiencing any adverse affects. LPAs reviewed facility incident report, chart notes and the discharge paperwrok from the hospital. Based on interview and review of documents, the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division & Chapter number), are being cited on the attached LIC 9099D. Appeal rights given. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties.