Follow-up·January 30, 2026

At approximately 8:40 AM, Licensing Program Analyst (LPA) Robert Frank arrived unannounced to conduct a Case Management visit related to record keeping at the facility. Today, while initiating a complaint investigation for Compliant Control Number 21-AS-202601221 LPA requested documents from resident R1's file. LPA was informed that the documentation was not available as the new management company, Brightwater, has been removing data from the facility computers and that they no longer had access to certain record keeping systems. California Code of Regulations (CCR) 87506 Resident Records that stated that facilities must maintain original records or photographic reproductions of records for three (3) years following the termination of service to the resident. LPA was previously informed (on 10/23/2025) by the facility Executive Director that paper copies of records will be created and kept at the facility. As records that were requested today were not avaiilbe the facility will be cited for this deficiency. As the facility was previously cited for the same deficiency (on 10/30/2025) within the last year a Civil Penalty of $250.00 will be assessed. Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency, on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. Exit interview conducted. Copy of report, LIC-809D, Plan of Corrections, LIC-421FC, LIC-811 Confidential Names and Appeal Rights discussed and provided to Health Services Director Escobar. Signature on form confirms receipt of documents.