Complaint·October 20, 2022

There was differing information obtained from reporting party(s) regarding the allegation. Based on LPAs observations, record reviews, interviews with staff, there is insufficient information to prove or disprove the allegation of " Facility is not preventing the spread of COVID-19 and not following covid infection control procedures ." Although the allegation(s) may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. No citations/deficiencies. Exit interview conducted with the Administrator. The food items are not kept at the temperature they are required to be at, cold items are not refrigerated or made to be kept cold, and hot items are not in heated conainers to retain the food hot as it is meant to be. LPA discussed General Food Service Requirements with the Administrator, who stated his understanding of the regulation and the concerns stated regarding the food put out for residents meals. Per the investigation, LPA observed many food items left out on a table for resident pick-up at mealtime; The foods are not retained as required at temperatures for cold food items and/or temperatures for hot food items. This is a health and safety risk to residents in care. Due to the substantiation of the allegation, " Facility is not following food service safety practices/procedures with food being served to residents", deficiency citation will be issued, 87555 (b)(9)(23)General Food Service Requirements-see LIC9099D. The preponderance of evidence standard has been met, therefore the allegations are found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6, Chapter 8), is being cited. Appeal Rights Given. Exit interview conducted with the Administrator.