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Inspection visit

Complaint

FAMILY HOUSELicense 4968038391 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

LPA observed resident in care to be clean, and observed staff helping feed the resident as needed. Resident may also feed themselves at times.Resident does have a care plan in place, including professional medical care services that are being provided by Hospice Agency. Medication assistance is provided, and resident is given water/liquids to swallow pills. Resident on incontinent services plan per review of records. Resident is observed by hospice agency staff and there are no noted concerns in hospice progress notes regarding resident care needs not being met. Per interviews with staff, and other interested parties there is differing information regarding staff yelling at the resident(s)-no sufficient information obtained to support the allegations. Based on record reviews, interviews conducted, and information obtained, there is no evidence to support the violations occurred. The allegations of " Staff do not provide proper medication assistance to resident , Staff yells at residents , Staff do not maintain a conformable facility temperature for residents, Staff do not provide proper incontinence care to the resident, Staff did not provide needed services to the resident regarding resident's meals, Food preparation area is unsanitary" are UNSUBSTANTIATED, meaning that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No deficiencies cited regarding these allegations. Exit interviews were conducted with Administrator Estelita Guzman.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(11)Type A

    Private visitor access without prior notice

    87468.1-Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (11)To have their visitors, including ombudspersons and advocacy representatives, permitted to visit privately during reasonable hours and without prior notice, provided that the rights of other residents are not infringed upon.This requirement was not met as evidencced by: LPA's investigation, per record reviews, and interviews with staff, the resident visitors were denied visitation with the resident. This is a violation to personal rights of the resident(s) in care.

  • 87405(d)(2)Type A

    Conformance with applicable laws and regulations

    Administrator Qualifications and Duties- 87405(d)(2) The administrator shall have the qualifications specified in Sections 87405(d)(1) through (7). If the licensee is also the administrator, all requirements for an administrator shall apply: (2) Knowledge of and ability to conform to the applicable laws, rules and regulations. This requirement was not met as evidenced by: LPA's observations upon entering the facility, the staff didn't screen the LPA as required. This is a risk to health & Safety and/or to personal rights of residents in care.

  • 87468.1(a)(2)Type A

    Safe, healthful, comfortable accommodations

    Personal Rights 87468.1(a)(2)- Residents in assisted living.-ensuring personal rights are not violated at any time.This requirement was not met as evidenced by: LPA's observation of a staff caregiver/cook not wearing a mask and cooking food in the facility kitchen.Staff are to wear mask in the facility at all times. This is a risk to health & Safety and/or to personal rights of residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 3, 2022 inspection of FAMILY HOUSE?

This was a complaint inspection of FAMILY HOUSE on November 3, 2022. 1 citation were issued: 1 Type A (serious).

Were any citations issued to FAMILY HOUSE on November 3, 2022?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "87468.1-Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.