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Inspection visit

Complaint

FAMILY HOUSELicense 4968038393 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

Per LPA's review of medication records, the MAR sheet, it was identified that on 10/9 there were two medications that were not provided to R1 as prescribed; One medication is provided once in the am, the other medication is provided twice a day, in the am and in the pm. In review of medication records, there was no information documented as to why these medications were not provided to R1. The Administrator could not provide a reason why the Mar was blank on 10/9 for these two medications R1 didn't receive. This deficiency will be cited, 87465(a)(4) Incidental Medical and Dental Care - A plan for incidental medical and dental care shall be develo ped by each facility. The licensee shall assist residents with self-administered medications as needed , see LIC9099D. Per review of information obtained from interviews with the Administrator, and other parties, and tour of some facility resident rooms, the facility does have light colored carpet with some stains in different areas that are very visible. Administrator stated the carpet is older and they do clean it, but they will see about replacing the rug because they can see the stains the LPA was seeing/pointing out. LPA obtained some photos. These deficiency will be cited, 87303(a) Maintenance and Operation- The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services, see LIC9099D. Per investigation, conducted interviews, review of facility records, and review of resident records, there was sufficient information obtained to support that the alleged violations occurred. Based on record reviews, and interviews during this investigation, the allegations of "resident's medication was not centrally stored as required, medication was not provided to the resident as prescribed, and resident's room had a stained carpet upon move-in." is substantiated. The preponderance of evidence standard has been met, therefore the allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6, Chapter 8), is being cited. Exit interview was conducted with Emilita Guzman, Administrator. Appeal Rights and report provided to the Administrator. Facility had a sufficient supply of food, a variety of food items, including fruits and vegetables/greens, for resident meals. There was insufficient information obtained in the investigation to support that the allegations "violation of residents personal rights, responsible party was not notified of resident's fall in a timely manner, and meals provided to the residents' lack nutritious items, like greens, vegetables and/or salad." had occurred. The LPA discussed personal rights of residents in care, incidents/reporting incidents, and food service regulations, with the Administrator during the inspection. Based on record reviews, interviews conducted, and information obtained, there is no evidence to support the violations occurred. The allegations are UNSUBSTANTIATED, meaning that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No deficiencies cited. Exit interview was conducted with Emilita Guzman, Administrator.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • Store centrally held medications in locked secure place

    87465(h)(2) Incidental Medical and Dental Care- The following requirements shall apply to medications which are centrally stored: Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication. This requirement was not met as evidenced by: R1's prescribed liquid medication had been left out on resident's dresser in their room; This medication was not centrally stored and locked up, as required, This is a risk to the health & safety of residents' in care.

  • Assist residents with self-administered medication

    Incidental Medical and Dental Care - A plan for incidental medical and dental care shall be developed by each facility. The licensee shall assist residents with self-administered medications as needed. This requirement was not met as evidenced by: Per LPA's review of medication records, the MAR sheet, it was identified that on 10/9 there were two medications that were not provided to R1 as prescribed; One medication is provided once in the am, the other medication is provided twice a day, in the am and in the pm. Administrator could not provide any information why these medications were not provided. This is a risk to residents' health & safety.

  • 87303(a)Type B

    Maintain facility in clean, safe, sanitary condition

    87303(a) Maintenance and Operation- The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services. This requirement was not met as evidenced by: tour of some facility resident rooms, the facility does have light colored carpet with some stains in different areas that are very visible. Administrator stated the carpet is older and they do clean it, but they will see about replacing the rug because they can see the stains the LPA was seeing/pointing out. This is a risk to residents' personal rights.

FAQ · About this visit

Common questions about this visit

What happened during the December 29, 2025 inspection of FAMILY HOUSE?

This was a complaint inspection of FAMILY HOUSE on December 29, 2025. 3 citations were issued: 2 Type A (serious) and 1 Type B.

Were any citations issued to FAMILY HOUSE on December 29, 2025?

Yes, 3 citations were issued (2 Type A, 1 Type B). The first citation was for: "87465(h)(2) Incidental Medical and Dental Care- The following requirements shall apply to medications which are centrall..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.