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Public Record

Our Home Llc

License 496803856Residential Care - ElderlySanta Rosa, CA
17 citations on record

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About this facility

Operating details and county context

Operating details

Capacity
6 residents
Phone
(707) 527-9390
Address
2364 Melbrook Way
Licensed since

Sonoma County context

157*CCLD

Total facilities

6.7*CCLD

Avg citations

10.5*CCLD

Avg visits

2.8*CCLD

Avg complaint visits

*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .

Citations

17 citations on record

Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

2025

  • 87309(a)Type A

    Ensure hazardous items are locked and not unattended

    87465 Incidental Medical and Dental Care (h)The following requirements shall apply to medications which are centrally stored: (5)Each resident's medication shall be stored in its originally received container. No medications shall be transferred between containers.This requirement not met by licensee as evidenced by: Based on LPA and Admin observation, pre-poured medication present on kitchen island counter, which poses an immediate health, safety or personal rights risk to persons in care.

  • 87633(b)Type B

    Facility must keep complete hospice care plan on file

    87633 Hospice Care of Terminally Ill Residents (b) A current and complete hospice care plan shall be maintained in the facility for each hospice resident and include the following: This requirement not met by licensee as evidenced by: Based on LPA and Admin obsevation, hospice care plan not on file for R1, which poses a potential health, safety or personal rights risk to persons in care.

  • Right to personal privacy in daily care

    Based on LPA and licensee observation and interview, the licensee did not comply with the section cited above in that video survelliance with audio was found in the common areas inside and outside the facility, which poses a potential health, safety or personal rights risk to persons in care.

  • Provide resident hot water for personal care

    Based on LPA and licensee observation, the licensee did not comply with the section cited above in that water temperature in sink accessible to residents in care measured at 94.5 in bathroom between rooms #4 and #5 and 102.9 degrees F in bedroom #3, which poses a potential health, safety or personal rights risk to persons in care.

  • 87309(a)Type B

    Ensure hazardous items are locked and not unattended

    Based on LPA and licensee observation, the licensee did not comply with the section cited above in that licensee and LPA observed butcher knife left unattended on kitchen island with residents present less than 2 feet away at dining table which poses a potential health, safety or personal rights risk to persons in care.

  • Assist residents with self-administered medication

    Based on LPA and licensee observation and record review, the licensee did not comply with the section cited above in that count of Quetiapine for R1 did not match Centrally Stored Medication Log, which poses an immediate health, safety or personal rights risk to persons in care.

2024

  • Fire approval and staff access to unlock systems

    87705 Care of Persons with Dementia (f) The following shall be stored inaccessible to residents with dementia (2) Over-the-counter medication, nutritional supplements or vitamins... This requrement was not met by licensee as evidenced by: Based on LPA interview with Admin medication pills have been found on the floor of the facility, which poses a potential health, safety or personal rights risk to persons in care.

  • 87705(l)(6)Type B

    87705 Care of Persons with Dementia (l) The following initial and continuing requirements shall be met for the licensee to lock exterior doors or perimeter fence gates: (6 Locked exterior doors or perimeter fences with locked gates shall not substitute for trained staff in sufficient numbers to meet the care and supervision needs of all residents. This requriement was not met by licensee as evidenced by: Based on LPA interview and observation facility had sliding lock present on bottom of front door to address sundowning behavior and attempted elopment of resident..

  • 87705(c)(5)Type B

    Based on LPA and Admin observation and record review, the licensee did not comply with the section cited above in that R1 has diagnosis of dementia, but most recent physician's report dated 5/15/2023 did not have all pages present, last page with doctor signature line not present, the next most current physician's report dated 2020. R1's most recent appraisal dated 5/5/2023, which poses a potential health, safety or personal rights risk to persons in care.

  • Food quality controls and rejected damaged goods

    Based on LPA, caregiver, and Admin observation, the licensee did not comply with the section cited above in that refrigerator drawer of radishes were covered in black substance and spots. Refrigerator drawer liner covered with black spots of a black substance and contained wilted and browning celery with brown liquid, and lemon and orange with white and blue fuzzy substance, which poses a potential health, safety or personal rights risk to persons in care.

  • Fire approval and staff access to unlock systems

    Based on LPA and caregiver observation, the licensee did not comply with the section cited above in that one [1] of two [2] main bathrooms had cabinet containing toxins not locked but had locking function, which poses a potential health, safety or personal rights risk to persons in care.

  • 1569.626(a)Type B

    Based on LPA and Admin record review, the licensee did not comply with the section cited above in that S2 did not have current training completed, which poses a potential health, safety or personal rights risk to persons in care.

  • 87355(e)Type A

    Address and clearance obligations before facility work

    Based on LPA interview with Admin and LPA record review, the licensee did not comply with the section cited above in that S1 did not have fingerprint clearance. Per Guardian, the fingerprint clearance status of S1 is "in process," but not yet showing a determination of eligible clearance which poses an immediate health, safety or personal rights risk to persons in care.

2023

  • Label and preserve medicine compliance standards

    A spot check of medications revealed that centrally stored medications log has discrepancies and one omission of dates filled and prescription numbers.

  • 87203Type B

    Maintain facilities for fire and panic safety

    Based on LPA observation the licensee did not comply with the section cited above in [2] out of [3] fire extinguishers which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87463(c)Type B

    Document behavioral expression and related causes

    Based on LPA record review, the licensee did not comply with the section cited above in [3] out of [6] care plan for residents (R1, R2 & R3) which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 1569.618(c)(3)Type B

    Based on LPAs record review, the licensee did not comply with the section cited above in [2] out of [5] staff CPR/training records were not updated, which poses/posed a potential health, safety or personal rights risk to persons in care.

Inspection record

8 visits on record since 2021. Most recent on 2025-09-09.

5 routine inspections, 2 complaint visits. 2 complaints on record, 2 of 2 substantiated.

17 citations across the record on file

Nearby

Other licensed assisted living facilities in Santa Rosa

FAQ

Common questions about this facility

Is Our Home Llc licensed in California?

Yes, Our Home Llc is currently licensed in California. It has been licensed since 2019.

How many citations does Our Home Llc have?

Our Home Llc has 17 citations on record: 3 Type A (more serious) and 14 Type B citations. It has received 8 visits (5 inspections, 2 complaint visits, 1 other visit).

When was Our Home Llc last inspected?

Our Home Llc was last inspected on September 9, 2025 (about 9 months ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.

What type of assisted living facility is Our Home Llc?

Our Home Llc is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in Santa Rosa, Sonoma County, California.

How does Our Home Llc compare to other assisted living facilities in Sonoma County?

Our Home Llc has 17 citations. The county average is 6.7 citations per facility. There are 157 assisted living facilities in Sonoma County.

Does Our Home Llc have any serious violations?

Our Home Llc has 3 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.

Has Our Home Llc had any complaint inspections?

Our Home Llc has received 2 complaint-triggered inspections. 2 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.

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