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Inspection visit

complaint

CLEARWATER AT SONOMA HILLSLicense 4968038601 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Due to the substantiation of the allegation, a citation, 87468.2(a)(4) Additional Personal Rights of Residents in Privately Operated Facilities- In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs, will be cited today, see LIC9099D. Based on LPA interviews, review of records, and information LPA obtained, the investigation has revealed that the allegation of "Staff speaks inappropriately in the presence of residents" is substantiated. The preponderance of evidence standard has been met, therefore the allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6, Chapter 8), is being cited. Failure to correct deficiencies by due dates, may result in additional deficiency citations and/or civil penalties being assessed. Appeal Rights Given. Exit interview conducted with the Administrator Janna O'Sullivan.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.2(a)(4)Type B

    87468.2(a)(4) Additional Personal Rights of Residents- In addition to the rights in Section 87468.1, Personal Rights of Residents:To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers qualifications, and competency to meet their needs. This requirement was not met as evidenced by: Per investigation, S4, has been wriiten up, on 7/11/23, by Administration staff for speaking inappropriately to a resident.The documentation was provided to the LPA. The LPA interviewed the above staff; including S4 who confirmed the incident, and confirmed having spoken to a resident inappriately at that time. This is a risk to residents personal rights and/or a risk to resident's health& safety.

  • 87468.1(a)(11)Type A

    87468.1(a)(11) Residents in all residential care facilities for the elderly shall have all of the following personal rights: To have their visitors, including ombudspersons and advocacy representatives, permitted to visit privately during reasonable hours and without prior notice, provided that the rights of other residents are not infringed upon. This requirement was not met as evidenced by: Per interviews with staff, and review of records, staff were instructed that R1 was not to have private visiting in their room, and the resident's R1's room would need to be kept locked during their visit with a friend. R1 was denied a private visit with a friend. This is a risk to resident's personal rights.

FAQ · About this visit

Common questions about this visit

What happened during the September 26, 2023 inspection of CLEARWATER AT SONOMA HILLS?

This was a complaint inspection of CLEARWATER AT SONOMA HILLS on September 26, 2023. 1 citation were issued: 1 Type B.

Were any citations issued to CLEARWATER AT SONOMA HILLS on September 26, 2023?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87468.2(a)(4) Additional Personal Rights of Residents- In addition to the rights in Section 87468.1, Personal Rights of ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.