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Inspection visit

Routine inspection

CANTERBURY HOME, THELicense 4968038802 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Christi Coppo arrived unannounced to conduct a required Annual inspection and was greeted by Donalisa Davis, Caregiver. Keith (Donald Keith) Fletcher, Licensee arrived later at approximately 9:30am. Regina Borja, Administrator (certificate# 6066761740 expires 8/6/2025) arrived later at approximately 9:45am. Sophie Fletcher, Administrator arrived at approximately 12:00pm. Facility currently has five (5) residents, two (2) of which are on hospice which is allowable per the facility's Hospice Waiver for three (3). Facility contact information was reviewed. At approximately 9:45am LPA, and Administrator Borja toured the building and grounds. The facility was found to be clean and at a comfortable temperature. LPA observed at least a 2 day supply of perishable and 7 day supply of non-perishable food. Food was found to be stored in a safe manner with open items covered and labeled. 4 cans of sweet yams were expired as of 9/2023. LPA observed Administrator immediately discarding expired cans in trash ( see Technical Violation ). Kitchen cabinet containing cleaning supplies was locked. LPA observed fireplace in dining area that needs to be screened. Administrator says it is not in use ( see Technical Violation ). All bedrooms were equipped with lighting, night stand, and chest of drawers. All bedrooms were clean and in good repair. Extra hygiene products and linens were available. Resident bathrooms had required bath mats and grab bars. Water temperature in sink(s) accessible to residents in care measured at 105.3 and 112.8 degrees F, respectively, which is within the allowable range of 105 to 120 degrees F. Fire extinguishers were last inspected July 14,2023. Smoke/Carbon Monoxide detectors located throughout the facility were tested and operational. Exit doors have an auditory alert system that was functional at time of inspection. Facility’s last quarterly disaster drill was conducted on 10/30/2023. Facility has a backup generator for use during a power outage. Continued on 809C... Continued from 809... LPA and Administrator Borja observed extension cord delivering electricity to refrigerator in recently remodeled storage building in backyard. Per LPA interview with Administrator Fletcher LPA was provided a Santa Rosa Fire Department (SRFD) report of a fire inspection conducted 3/31/2023 and a subsequent inspection 04/18/2023. LPA subsequently spoke to Fire Dept Inspector that conducted the aforementioned inspections via telephone. Per LPA conversation with Fire Inspector Aivars Meiers (inspector # 8481) the Accessory Dwelling Unit (ADU) in the back ( at address 2241 Yucca St, Santa Rosa,CA) was not completely finished when he completed his inspections. Inspector Meiers indicated he did not observe any extension cords delivering electricity to the refrigerator in back unit at the time of his inspection. Administrator Borja confirmed refrigerator in back unit not operable and was not receiving electricity via extension cord until mid September 2023. Inspector advised LPA the extension cord is a violation and must be removed immediately. Inspector advised LPA that he will now be conducting an inspection next week (week beginning 12/4/2023) and he will notify both CCL and City of Santa Rosa Code Enforcement of his findings. Once CCL receives the new inspection report, LPA will review and may contact licensee. Per Title 22 regulation 87202(a)Fire Clearance (a) All facilities shall maintain a fire clearance approved by the city, county, or city and county fire department, or district providing fire protection services, or the State Fire Marshal. Prior to accepting or retaining any of the following types of persons, the applicant or licensee shall notify the licensing agency and obtain an appropriate fire clearance approved by the city, county, or city and county fire department, or district providing fire protection services, or the State Fire Marshal ( deficiency cited see 809D ) At approximately 12:00pm LPA conducted a review of 5 out of 5 resident records. LIC602 for resident (R1) with diagnosis of dementia not current within 12 months. Per Title 22 regulation 87705(c)(5)(A): Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (5) Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment, and a reappraisal done at least annually, both of which shall include a reassessment of the resident's dementia care needs. (A) When any medical assessment, appraisal, or observation indicates that the resident's dementia care needs have changed, corresponding changes shall be made in the care and supervision provided to that resident (deficiency cited see 809D ) Continued on 809C... Continued from 809C... At approximately 2:00pm LPA conducted a review of 5 out of 10 staff records. All required documents present including current training. At approximately 3:00pm LPA and Administrator conducted a spot check of medication and medication records. Medication is centrally stored in a locked cabinet in the dining room/office area. Sophie Fletcher Administrator Certificate 6052189740 expired 5/19/2025. All fees are current as of this time. LPA and Administrator Fletcher discussed facility's Infection Control Plan and Emergency Disaster Plan. Administrator will send copy of Infection Control Plan and Emergency Disaster Plan if any updates to CCL within 30 days. Updated copies of the following documents were requested for facility file and are to be submitted to CCL within 30 days of this visit: LIC308- Designation of Responsibility Deficiencies cited from the California Code of Regulations, Title 22, Division 6 of California Regulation and the Health and Safety Code. Appeal rights given and discussed with Licensee. Failure to correct the deficiencies and/or repeat deficiencies within a 12 month period may result in civil penalties. Exit interview conducted with Administrator and a copy of this report was given

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87202(a)Type A

    Based on LPA observation and interview with Santa Rosa Fire Department (SRFD) Inspector Aivars Meiers, the licensee did not comply with the section cited above by running an extension cord delivering electricity from the main house to unit in back (at address 2241 Yucca St, Santa Rosa,CA) which poses an immediate health, safety or personal rights risk to persons in care.

  • 87705(c)(5)(A)Type B

    Based on LPA record review, the licensee did not comply with the section cited above in [1] out of [1] resident records (R1) which poses/posed a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 30, 2023 inspection of CANTERBURY HOME, THE?

This was a inspection inspection of CANTERBURY HOME, THE on November 30, 2023. 2 citations were issued: 1 Type A (serious) and 1 Type B.

Were any citations issued to CANTERBURY HOME, THE on November 30, 2023?

Yes, 2 citations were issued (1 Type A, 1 Type B). The first citation was for: "Based on LPA observation and interview with Santa Rosa Fire Department (SRFD) Inspector Aivars Meiers, the licensee did ..."

What type of inspection was this?

This was a inspection inspection. inspection inspections are conducted by CCLD as part of their licensing oversight.

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