complaint·June 2, 2021

At approximately 12:00PM, Licensing Program Analyst's (LPA's) Shannan Hansen and Chris Arnhold arrived at this facility unannounced, to conduct an investigation into the above allegations. LPA's met with Administrator Maria "Ines" Flores, toured the facility, interviewed staff and reviewed records. Based on interviews conducted and a review of resident files, LPA observed facility followed physician orders in the administration of medication. Based on records reviewed, facility reported each incident of a resident falling to the physician, CCL and responsible parties. Residents are observed for changes in condition and those changes are reported to the physician for guidance. LPA received copies of staffing schedules that showed staff were available to ensure the needs of the residents were met per regulation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is Unsubstantiated. No Citations issued.