Office review·June 3, 2022

An informal meeting was conducted today in the Santa Rosa Regional Office via Microsoft Teams due to Covid19 precautions. Present in the meeting were Licensing Program Manager Bethany Moellers, Licensing Program Analyst Marisol Cuadra and Licensees Heherson and Maggie Garcia. The purpose of the informal conference was explained to the Licensees. The Licensees was informed that this informal virtual meeting is a part of the Administrative Action process and that further and/or repeat citations may result in a formal Non-Compliance Plan. The legal administrative action process was explained to Mr Garcia and Mrs. Garcia which is based on substantiated complaint findings found on complaint investigations. Items addressed in today's meeting include but are not limited to patterns and trends in the areas below: · Reporting Requirements of incidents occurred at the facility were not notified to CCL. · Personnel Requirements including lack of required staff training and association of new hires. · Elopement Procedures including updates to resident’s care plans including wandering behaviors. Documents requested during informal meeting to be submitted to CCL by June 10, 2022: · Licensee will submit an updated LIC500. · Licensee will submit AWOL procedures to their Plan of Operation. No deficiencies cited during today’s informal conference office visit.