complaint·July 6, 2023

"AMENDED" This is an amended version of the original report created on July 6, 2023-SEE BELOW. Complaint alleges that Resident are left in soiled clothing for extend periods of time. Based on interviews that were conducted, LPA could not prove or disprove the allegation. Furthermore, LPA could not confirm which residents were left in soiled clothing for extended periods of time. LPA learned via interviews that there were no concerns regarding the care of the residents in placement. LPA toured the facility on July 6, 2023 and made observations, and found no evidence of residents being left in soiled clothing for an extended period of time. Complaint alleges that Staff refuses to provide assistance to residence in care. Based off of interviews, LPA could not prove or disprove that the alleged staff member refused to provide care to a resident. Furthermore, during interviewing, LPA learned of no concerns regarding the care of residents in placement. A finding that the complaint allegations of Staff does not ensure residents are accorded dignity in their personal relationships, Resident are left in soiled clothing for extended periods of time and Staff refuses to provide assistance to resident in care are unsubstantiated meaning that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview was conducted and a copy of this was report was signed and given to the Administrator.