Health check·May 13, 2025

Licensing Program Analyst (LPA) Christi Coppo arrived unannounced to conduct a Health and Wellness check. LPA met with Jody Livingston, Health and Wellness Director (HWD). On 5/12/25 CCL received notification that a water pipe at the facility had broken and the water was shut off as of Sunday 5/11/25 from 11:00am onward and was attempted to be repaired. Facility attempted to turn the water, back on Monday 5/12/25 at 10:30am but the repair fix did not work and the repair burst. Once again the water was shut off for the entire facility and luxury Port-a-Potties were ordered and arrived around 6:00pm to the facility. Per Tristan Amari, Business Office Manager email to CCL facility water was fully functional and turned back on in full capacity for all residents at 8:30pm. Today, at approximately 4:15pm LPA arrived to check if water was fully functioning at facility. LPA tested water in visitor's bathroom next to lobby and found it working and toilets flushing. LPA also tested water at bistro in lobby and found it fully functional. Per HWD all residents toilets are fully functioning and all residents have access to water. No citations issued during this visit. However, LPA stressed to the HWD that facility must report to CCL any incident which is a health and safety risk for residents. Per regulation 87211(a)(2) Occurrences, such as epidemic outbreaks, poisonings, catastrophes or major accidents which threaten the welfare, safety or health of residents, personnel or visitors, shall be reported within 24 hours either by telephone or facsimile to the licensing agency and to the local health officer when appropriate. Exit interview conducted with HWD and a copy of this report was given.