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Inspection visit

complaint

WINDSOR GOLDEN LIVINGLicense 4968040111 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst Willis arrived unannounced to deliver findings regarding the above complaint allegation and met with Licensee, Arthur Alcones. Facility failed to keep hazardous area inaccessible – Complaint alleges that facility failed to keep the door to the laundry room closed despite there being a significant drop in the entryway that is hazardous to residents in care. LPA was provided a picture of the open door. LPA has observed the entryway and has spoken with the Licensee multiple times regarding keeping the door closed and locked to ensure resident safety. The allegation that Facility failed to keep hazardous area inaccessible is Substantiated. A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met.

Citations

5 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(a)Type B

    87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. This requirement was not met as evidenced by: Based on interviews and review of picture, the Licensee did not ensure residents are safe by ensuring that the door to the laundry room is closed. This is a potential risk to health and safety of residents in care.

  • 87219(a)Type B

    87219 Planned Activities (a) Residents shall be encouraged to maintain and develop their fullest potential for independent living through participation in planned activities. This requirement was not met as evidenced by: Based on interviews, the Licensee did not ensure residents are provided adequate activities. This is a potential risk to health and safety of residents in care.

  • 87411(a)Type A

    87411 Personnel Requirements – General- (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement was not met as evidenced by: Based on interviews, the Licensee did not ensure resident’s incontinence was managed appropriately. This is an immediate risk to personal rights.

  • 87468.1(a)(1)Type A

    87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement was not met as evidenced by: Based on interviews, the Licensee did not ensure resident’s personal rights. This is an immediate risk to personal rights.

  • 87468.1(a)(9)Type B

    87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (9) To have communications to the licensee from their representatives answered promptly and appropriately. This requirement was not met as evidenced by: Based on interviews, the Licensee did not ensure responsible party was adequately communicated with regarding the level of care change and status of the eviction. This is an immediate risk to personal rights of residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the August 30, 2022 inspection of WINDSOR GOLDEN LIVING?

This was a complaint inspection of WINDSOR GOLDEN LIVING on August 30, 2022. 1 citation were issued: 1 Type B.

Were any citations issued to WINDSOR GOLDEN LIVING on August 30, 2022?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. This r..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.