complaint·February 9, 2023

Continued from LIC9099C Staff do not administer medications to residents as prescribed – Complaint alleges that the facility over medicates the resident by doubling their medication and that all residents are prescribed sedatives. Per staff interviews, R1’s medication dosage was doubled by their primary physician. Per LPA review of medication documents, R1 did have a medication doubled by their physician. LPA did not find evidence that all residents are prescribed a sedative. Staff isolated residents to their rooms for an extended period of time – Complaint alleges that residents are made to go to bed and that there is a resident who staff will not allow to leave their room. Per staff interviews, residents are encouraged to come out of their room and there is not a requirement that they go to bed at a certain time. Per interview with identified resident, they choose to stay in their room and denied that staff force them to stay in their room. Staff do not provide residents with clean towels – Complaint alleges that staff only provide residents with one towel and if another towel is requested, staff will pick up a dirty towel from the floor and hang it up again for the resident. Per staff interviews, residents are given a clean towel each day and residents are not denied additional towels. Staff pressured resident for funds – Complaint alleges that staff took another resident to the bank to pressure them for money. Per interview with Licensee, they drove the identified resident to the bank as a courtesy and they did not pressure the resident for money. A finding that the complaint allegations that Staff handled resident in a rough manner, Staff do not administer medications to residents as prescribed, Staff isolated residents to their rooms for an extended period of time, Staff do not provide residents with clean towels and Staff pressured resident for funds were unsubstantiated meaning that although the allegations may have happened there is not a preponderance of evidence to prove that the allegations occurred. No deficiencies cited.