complaint·February 1, 2024

Staff are discriminating against resident -& Staff are threatening resident - According to reporting party , an incident occurred at facility during dining hours between R1 and a staff (S1) member. Based on LPAs interview with witness resident and staff it was revealed that R1 was verbally loud and disruptive in the dining area. LPA was unable to obtain clarification regarding reason for R1’s outburst. Administrator was made aware of incident and had a meeting with R1. After the meeting, Administrator provided a letter to R1 summarizing their conversation and informing of facilities polices. The letter informed if facilities policies are violated moving forward an eviction may be warranted. LPA obtained a copy of the notice provided to R1. Reporting party informed LPA based on the dining room incident and letter received R1 felt threatened and discriminated against. The investigation did not reveal information to support these allegations. Based on LPA’s record review, interviews conducted, and observations, although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations staff are discriminating against resident & staff are threatening resident did or did not occur, therefore the allegations are Unsubstantiated .