complaint·February 13, 2025

...Continued from 9099 Interview with responsible party on 2/5/2025 confirmed no eviction notice given or complaints of overcharging. Responsible party also indicated they received all items from resident apartment and are no longer receiving a bill. Per interview with facility there was an outstanding balance for January 2024, which was waived. The investigation did not reveal information to support these allegations. Based on review of documents/records and interviews conducted, this Agency has investigated, the above allegations, resident was unlawfully evicted & facility overcharged resident are UNFOUNDED. A finding that the complaint is UNFOUNDED means that the allegation is false, could not have happened, and/or is without a reasonable basis. Exit interview conducted. Copy of report discussed and provided to BOD Alfaro. Signature on form confirms receipt of documents. No deficiencies cited.