complaint·August 20, 2024

Continue from LIC9099 Although R1 likes to wear the same type of clothing and is reluctant to shower, LPA’s record review, observations, & interviews conducted, allegation Staff did not ensure that resident had clean clothe is found to be Unsubstantiated . Staff are not meeting resident's toileting needs- Complainant alleges R2 is left with feces on private parts due to day staff not cleaning R2 properly. LPA contacted outside medical vendor who informed for the past three years of caring for R2 every other week, they have not observed R2 have feces on them or dirtied undergarments from incontinent issues. LPA spoke with an additional outside medical vendor who has seen R2 twice a week for the last two years and corroborated first medical vendors’ statement. LPA conducted visits of facility, reviewed records, and conducted interviews that did not indicate allegation Staff are not meeting resident’s toileting needs, therefore the allegation is Unsubstantiated . A finding that the complaint allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED . Continue from LIC9099-A In the med closet were pre poured medications for all residents (see pics) including previous residents who left prior to CHOW. In the medication closet is a refrigerator for medications needing refrigeration. LPA observed it to be full of insulin for I1 (see pics). LPA will address on case management. Based on LPAs interviews with staff, complainant, and documents obtained indicating individual was not a resident under this license name or number, therefore allegation Resident did not receive medications as prescribed is Unfounded . A finding of unfounded means that the allegation is either false, could not have happened, and/or is without a reasonable basis.