complaint·August 25, 2021

Department opened the complaint investigation on June 15, 2021 due to several residents and staff with rashes at the facility, some with a diagnostic of scabies, facility contacted Sonoma County Public Health for scabies outbreak and started treatment for all residents which has been completed. Based on the Department investigation, LPA wasn’t able to prove or disprove that in April facility had a scabies outbreak. A finding that the complaint allegation of "Facility failed to take appropriate action regarding scabies outbreak.” is unsubstantiated meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. No deficiencies cited during this inspection.