complaint·February 1, 2024

On morning of 11/2/2023 while touring facility LPA observed identified resident (R1) to be well dressed in good hygiene and walking hallways with staff. On early afternoon of 11/13/2023 while at facility LPA observed R1 sitting in hallway chair fully dressed in clean cloths and groomed. LPA observed R1’s closet having plenty of clean clothes (pants, shirts, undergarments able to be worn (see pics)) along with laundry basket of clothes and bed linen. Based on LPAs interviews, record review, and observations, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation, Insufficient staffing to meet residents care needs, did or did not occur, therefore the allegation is Unsubstantiated . Staff do not have adequate training – Complainant alleges staff are not adequately trained due to sending residents out to the hospital several times for various behaviors and incidents when they should be able to handle behavioral issues instead of sending out. LPA obtained training records of 5 staff that revealed staff have required trainings per regulation including Dementia Care training. Based on LPAs record review resident (R1) was sent out of the facility on two occasions due to change of condition and returned with diagnosis of UTI. LPA did not obtain any additional information that facility staff are not adequately trained and/or sending residents out of the building for unjust reason. Therefore, the allegation is Unsubstantiated . Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated .