complaint·February 22, 2024

Licensing Program Analyst Leibert arrives unannounced for the purpose of delivering findings on this complaint. This investigation included three site visits to the facility; a review of pertinent documents; as well as statements taken from staff and witnesses. The following determinations are made: In December of 2023, facility had several cases of Covid; Facility management followed appropriate protocols and made reasonable attempts to keep Covid positive residents isolated; There exists differing opinions as to whether or not the facility had an outbreak of scabies in the Fall of last year; Ten resident files were selected on a random basis and reviewed for indications of scabies; Ten of ten files were negative for any indications of scabies diagnosis; several files indicated various skin issues or rashes but none were identified as scabies. Although the complaint allegations may be true or valid, based upon statements and reviewed documents, there is not a preponderance of evidence to prove, or disprove, the allegations. Therefore, the allegations are UNSUBSTANTIATED. Report left. No citations issued today.