Follow-up·June 13, 2024

On 06/13/24, Licensing Program Analyst (LPA) Renee Campbell arrived to the facility to complete a case management begun on 05/23/24. LPA Campbell entered the premises to confirm if any updates to the torn rugs had been made and if staff files were complete. Upon arrival at approximately 8:35 am, LPA Campbell observed residents in their beds asleep. The rug had not been changed and still had tears. No awake staff were observed in the dining, living room or any common areas. A resident (R1) was observed sleeping in the chair in the living room. LPA Campbell asked where staff was and the resident stated, “Linda should be around somewhere.” LPA Campbell again walked around the facility and looked in the backyard and observed no staff. LPA Campbell walked out to the driveway of the facility to contact LPA Arielle Pascua who was consulted by phone regarding the lack of staff. Administrator and Licensee Georgia Wilcomb was then called at approximately 8:49 am and notified of the lack of staff and stated they were “Just around the corner” and would be there. LPA Campbell returned inside of the facility to await the administrator. Within a few minutes, staff member Linda Cavin walked into the facility and stated, “I had to go get my glasses so I could do the medication.” When Administrator Wilcomb was informed of why there was no staff, they stated, “Well she only lives 50 feet away.” As a result of this case management, citations are issued under Title 22, Division 6. A civil penalty in the amount of $500 was issued. Due to time constraints and additional deficiencies, the Department will return to this facility to complete this case management visit. An exit interview was conducted with Georgia Wilcomb and a copy of this report was provided. Appeal rights provided.