complaint·October 17, 2023

It was learned through this interview that this individual could not recall where the resident was hit. An interview with facility staff was conducted. It was learned through staff interviews that the facility conducted an internal investigation and found no evidence to show that the resident was hit. Staff members present at the time of the incident denied hitting any residents. LPA also conducted an interview with the resident, however, due to medical conditions could not complete the interview. LPA reviewed facility records of pictures that were taken after the alleged incident where it was observed that the resident did not have any redness, marks or bruising around their face or body. Based on the information gathered, it is unclear if the staff member hit the resident. Based on information provided through interviews and records reviewed, this allegation is deemed UNSUBSTANTIATED, meaning that there was not a preponderance of evidence to prove or disprove that the allegation occurred as reported. There were no deficiencies observed or cited at this time. An exit interview was conducted, a copy of the 9099 and 9099-C was provided to the facility.