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Inspection visit

complaint

EL RIO MEMORY CARE COMMUNITYLicense 5027002352 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Moreover, on 03/23/2020, the facility received a prescription order for Tea Tree oil. On 05/29/2020 via email, facility staff requested the Tree Tea oil be delivered to the facility by the responsible party. The 05/29/2020 email correspondence indicates the facility was informed that the Tree Tea oil was delivered. Moreover, facility staff replied to 05/29/2020 email, and facility staff acknowledged that the Tea Tree oil was in the facility on 05/29/2020. Based on the medication administration record (MAR) and email correspondence review, Tea Tree oil was prescribed to R1. Additionally, Tea Tree oil was delivered to the facility by the responsible party. However, the Tea Tree oil was not being administered, and R1's medication care needs were not being met. On R1's admission agreement, section II. Personal Assistance and Care states " in accordance with your plan of care and applicable California law, will provide you assistance, as needed, with activities of daily living, such as bathing, dressing, ambulating, and assistance with medication. The facility did not ensure to provide basic care services, such as assistance with medication. As a result of this investigation, the Department finds these allegations to be substantiated. A finding that the complaint is substantiated means that the allegations are valid because the preponderance of the evidence standard has been met. Deficiencies cited on the LIC 9099-D, per Title 22 Regulations. An exit interview was conducted with Mary Keaton via telephone, and a copy of this report was provided to Mary Keaton via email, and an electronic email read receipt confirms receiving these documents.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87464(f)(1)Type A

    Basic Services (f)Basic services shall at a minimum include: (1)Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c)..."Care and supervision" means the facility assumes responsibility for,... ongoing assistance with activities of daily living ....This requirement is not met as evidenced by: Based on interviews and records review, the licensee did not ensure R1's basic service/ medication needs were being met. Tea Tree oil was not being administered as prescribed. This posed an immediate health and safety risk to resident 1.

  • 87465(a)(4)Type B

    87465 Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility...(4) When residents require prosthetic devices, vision and hearing aids, the staff shall be familiar with the use... of these devices, and shall assist such persons with their utilization as needed. This requirement is not met as evidenced by:Based on interviews and records review, the licensee did not ensure R1's hearing aids were being inserted in the correct ears. This posed a potential health and safety risk to resident 1.

  • 87465(7)Type B

    87465Incidental Medical and Dental Care(a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (7) When requested by the prescribing physician or the Department, a record of dosages of medications which are centrally stored shall be maintained by the facility.This requirement is not met as evidenced by: Based on interviews and records review, the licensee did not ensure R1's Tea Tree Oil MAR sheets were being maintained. This posed a potential health and safety risk to resident 1.

FAQ · About this visit

Common questions about this visit

What happened during the April 16, 2021 inspection of EL RIO MEMORY CARE COMMUNITY?

This was a complaint inspection of EL RIO MEMORY CARE COMMUNITY on April 16, 2021. 2 citations were issued: 1 Type A (serious) and 1 Type B.

Were any citations issued to EL RIO MEMORY CARE COMMUNITY on April 16, 2021?

Yes, 2 citations were issued (1 Type A, 1 Type B). The first citation was for: "Basic Services (f)Basic services shall at a minimum include: (1)Care and supervision as defined in Section 87101(c)(3) a..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.