complaint·September 26, 2022

...Continued from 9099 Administrator Mary Keaton stated the exterminator would then treat the room as they felt necessary. Administrator Mary Keaton stated the exterminator came on September 13, 2022 and looked in all residents rooms, and resident common areas to confirm there is no bed bugs in the facility. Administrator Mary Keaton is following normal procedure when bed bugs are discovered in a facility. therefore this complaint is UNSUBSTANTIATED. A finding that the complaint allegation(s) are UNSUBSTANTIATED means that although the allegation(s) may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation(s) occurred. Regarding the allegation Unqualified staff giving insulin to residents. Based on LPA interviews and records reviewed unqualified staff is not giving insulin to residents. LPA reviewed facility Medication Administration Records documenting facility nurses signatures for all insulin given to residents. LPA interviewed 6 facility staff who all stated they have never witnessed anyone besides facility nurses giving insulin to residents, therefore this complaint is UNSUBSTANTIATED. A finding that the complaint allegation(s) are UNSUBSTANTIATED means that although the allegation(s) may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation(s) occurred. Regarding the allegation unqualified staff doing wound care. Based on LPA interviews conducted, and records reviewed the facility does not have unqualified staff doing wound care. LPA Hurt interviewed 6 facility staff who all stated facility nurses, home health, or hospice are the only staff providing wound care. Staff 1 stated they work nights and were trained never to do any type of wound care on residents. Staff 1 stated they were trained they are to document any resident needing wound care, notify the nurses, home health, or hospice to assist the resident. LPA Hurt reviewed records documenting home health nurses detailed care notes for wound care on Resident 1, and also for Resident 2. therefore this complaint is UNSUBSTANTIATED. A finding that the complaint allegation(s) are UNSUBSTANTIATED means that although the allegation(s) may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation(s) occurred. No deficiencies were cited today per Title 22 Regulations. Exit interview conducted with Administrator Mary Keaton and a copy of this report along with appeals rights left at the facility.