Complaint·December 26, 2023

Staff did not properly maintain a resident's room: LPA Jensen interviewed 8 of 8 staff members present on this date. 8 of 8 staff gave consistent accounts of facility procedures for maintaining resident rooms which aligned with the admission agreement and regulation. LPA Jensen inspected 5 random resident rooms and observed the beds to be made, trash cans emptied, clean linens and clean bathroom surfaces. Based on the interviews conducted teh allegation of staff did not properly maintain a resident's room is UNSUBSTANTIATED. A finding of UNSUBSTANTIATED means that although the allegation may have happened, the preponderance of evidence does not prove it. Staff allowed a resident to have soiled bedding while in care: LPA Jensen interviewed 8 of 8 staff members present on this date. 8 of 8 staff gave consistent accounts of facility procedures for changing linens which aligned with the admission agreement and regulation. LPA Jensen observed an adequate supply of linens maintained on site to allow for frequent changing of bed sheets. LPA Jensen inspected 5 random resident rooms and observed clean linens in 5 of 5 rooms. Based on the interviews conducted the allegation of staff did not properly maintain a resident's room is UNSUBSTANTIATED. A finding of UNSUBSTANTIATED means that although the allegation may have happened, the preponderance of evidence does not prove it. Staff did not provide adequate supervision to a resident LPA Jensen interviewed 2 facility residents and 8 staff members. LPA Jensen observed staff interacting with residents during the course of 3 site visits. During LPA Jensen's visits on 10/31/23, 12/4/23 and 12/26/23 staff was observed to be attentive and adequately addressing the resident's needs. The 2 residents interviewed stated they are receiving adequate supervision. During the course of interviews with staff LPA Jensen was advised that staff responds to the call system when activated in less than 5 minutes. Based on the interviews conducted and observations made the allegation of Staff did not provide adequate supervision to a resident is UNSUBSTANTIATED. A finding of UNSUBSTANTIATED means that although the allegation may have happened, the preponderance of evidence does not prove it. An exit interview was conducted and a copy of this report and appeal rights were provided. Deficiencies are being cited from the California Code of Regulations (CCR) Title 22. Division 6. Failure to correct deficiencies may result in the assessment of civil penalties. An exit interview was conducted and a copy of this report, a confidential names list and appeal rights were given.