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Inspection visit

complaint

EL RIO MEMORY CARE COMMUNITYLicense 5027002352 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Allegation 2: Staff are not meeting resident's hygiene needs. On 8/19/24 Licensing Program Analyst (LPA) toured the facility and observed resident 1 (R1) with a brief that was falling out of her pant leg. R1 advised LPA Jensen that she need assistance using the restroom so LPA Jensen pulled the call signal cord. After several minutes no staff members came to assist and LPA Jensen escorted the resident to the restroom and provided stand by assistance. On this same day LPA Jensen observed 2 residents wearing shirts soiled with food, several residents with no shoes and 1 resident that was walking around barefoot. Based on LPA Jensen's observations while touring the facility the allegation of " Staff are not meeting resident's hygiene needs" is SUBSTANTIATED. A finding of substantiated means that the preponderance of evidence standard has been met. Deficiencies are being cited from the California Code of Regulations (CCR) Title 22, Division 6. An exit interview was conducted and a copy of this report was provided.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87464Type B

    Basic ServicesBasic services shall at a minimum include:...Care and supervision as defined in Section 87101(c)(3) and Health and Safety Codesection 1569.2(c). This requirement was not met as evidenced by: Based on LPA Jensen's observation multiple residents were observed to be in need of assistance with grooming. This poses a potential risk to the safety and personal rights of residents in care.

  • 87611(c)Type A

    Prior to accepting or retaining a resident with an allowable health condition as specified in Section 87618...facility staff shall have knowledge and the ability to recognize and respond to problems...This requirement was not met as evidenced by: Based on LPA Jensen's interview, the staff member provided care for a resident with a wound and a resident with a hoyer lift but received no specialized training on the wound care or equipment use. This poses an immediate risk to the health, safety and personal rights of residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the September 19, 2024 inspection of EL RIO MEMORY CARE COMMUNITY?

This was a complaint inspection of EL RIO MEMORY CARE COMMUNITY on September 19, 2024. 2 citations were issued: 1 Type A (serious) and 1 Type B.

Were any citations issued to EL RIO MEMORY CARE COMMUNITY on September 19, 2024?

Yes, 2 citations were issued (1 Type A, 1 Type B). The first citation was for: "Basic ServicesBasic services shall at a minimum include:...Care and supervision as defined in Section 87101(c)(3) and He..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.