complaint·October 1, 2024

Allegation 2: Staff do not ensure infection control guidelines are being followed It was alleged that resident 3 (R3) was observed in a common area after being diagnosed with a transmittable skin condition. LPA Jensen reviewed R3's records and determined that R3's skin condition was recognized and treated to the point of no longer needing isolation prior to being observed in the common area. LPA Jensen also reviewed infection control in-service training and verified the training to be up to date. The facility maintains an approved infection control plan. LPA Jensen interviewed 5 staff and all staff interviewed stated that the infection control plan is appropriately followed. Based on the records reviewed and interviews conducted the allegation of "Staff do not ensure infection control guidelines are being followed" is UNSUBSTANTIATED. A finding of UNSUBSTANTIATED means that although the allegation may have happened, the preponderance of evidence does not prove it . An exit interview was conducted and a copy of this report was provided. LPA Jensen observed 2 meal services during this investigation and did not observe anything that would be considered a violation of regulation. Based on LPA Jensen's observations and interviews conducted the allegation is UNFOUNDED. A finding of unfounded means the allegation is false, could not have happened, or is without a reasonable basis . Allegation 2: Staff does not ensure residents are able to have private visits The facility has a mix of residents with private rooms and shared rooms. The facility also has numerous gathering areas and a large outdoor courtyard. It was alleged that a family member came to visit resident 1 (R1) and was not afforded the opportunity to have a private visit. R1 has a private room. Based on R1 having a private room and the facility having multiple other areas for gathering the allegation is UNFOUNDED. A finding of unfounded means the allegation is false, could not have happened, or is without a reasonable basis. An exit interview was conducted and a copy of this report was provided.