Non-compliance follow-up·September 11, 2025

On 9/11/2025, Licensing Program Analyst (LPA) Triel Ellen Lindstrom and Licensing Program Manager (L PM) Lisa Rios arrived at the facility unannounced to conduct a visit to ensure compliance with Health and Safety Code (HSC) 1569.38 - Posting of licensing reports; disclosure to new residents. LPA Lindstrom and LPM Rios met with Administrator Theresa Pettapiece and explained the purpose of today's visit. The facility received the Accusation notifying that the department has commenced proceedings to suspend or revoke the license of the facility pursuant to Section HSC 1569.50, and is required to post this Accusation in a location easily viewable by residents and visitors. A written notice was handed to the Administrator of these accusations. The facility will comply with HSC 1569.38(a-h). The Administrator was asked to post the accusation in the lobby where it could easily be read and seen by current and new residents and families. LPA Lindstrom observed the letter sent to residents posted in the main lobby. The posting was displayed in a location easily viewable by residents and visitors. LPA Lindstrom interviewed the Administrator, who confirmed that a written notice dated August 19, 2025, was distributed to current residents within or on the tenth day after receiving the notification, as well as mailed by US Post to residents’ responsible parties. LPA Lindstrom was provided a copy of this notice by the Administrator during a site visit conducted on 8/21/2025. A licensee who fails to comply with the requirements of subdivision (b) or (c) of the HSC 1569.38 shall be liable for civil penalties in the amount of one hundred dollars ($100) for each day of the failure to provide notification as required in this section. The total civil penalty for each day shall not exceed one hundred dollars ($100) regardless of the number of notices that the licensee fails to send that day. The total civil penalty for a continuous violation of subdivision (b) or (c) shall not exceed five thousand dollars ($5,000). Based on LPA Lindstrom’s observation and interview, the facility is in compliance with HSC 1569.38. In addition, the Department will be contact the residents or responsible parties to verify that notice was received. An exit interview was conducted and a copy of this report was provided .