Office review·March 13, 2024

An informal conference was conducted on this day, 03/13/2024 via Microsoft Teams. The purpose of the informal conference was to discuss the facilities complaince with Title 22 Regulations. Present at today's meeting were Licensing Program Manager (LPM), Lisa Rios and Licensing Program Analyst (LPA), Arielle Pascua, Licensee, Mitchael Word, Northstar Management Company Representative, Jessica Quintana, and Facility Designated Administrator (FDA), Melissa Orellos. The following issues were discussed during the informal conference: · Sufficient Staffing including confirmation of current staffing agency contracts, Assisted Living staffing and Memory Care staffing · Food supply · Medications Licensees stated they will do the following to achieve continued and substantial compliance: Provide LPA Pascua a copy of food supply puchased within the last 6 months. Ensure that is sufficient staff on site to meet the residents needs Have hydration stations and extra snacks provided to the residents throughout the day Have a back up system to call staff in when staff on schedule call out on shift. Licensing will: Increase monitoring to verify: Internal Audits of Medications is being completed by the facility Staffing are sufficient to meet the needs of the residents Food supply is sufficient to meet resident needs. No deficiencies were cited from the California Code of Regulations, Title 22, Division 6 as a result of today's meeting. An exit interview was conducted and a facility report was provided via email read receipt.