complaint·March 19, 2025

S1 admitted that she was facetiming with a former staff member who used care for R1 because they were actively dying. On 12/16/2024, the facility conducted an internal investigation and found that S1 was in fact facetiming while caring for a resident and this staff member was terminated from the facility. A review of R1’s employee counseling form confirms that this staff member violated the resident’s rights by facetiming in the resident’s room. Based on the information gathered the staff member filmed resident without consent. Based on observations, review of records and information gathered through interviews, the above allegations were SUBSTANTIATED meaning that there was a preponderance of evidence to prove that the allegations occurred as alleged.Based on observations, review of records and information gathered through interviews, the above allegations were SUBSTANTIATED meaning that there was a preponderance of evidence to prove that the allegations occurred as alleged. An exit interview was conducted and copy of this report and appeals rights were provided to the facility at the end of this visit.