complaint·March 20, 2024

In regards to the allegation that staff do not keep residents personal information confidential, the reporting party alleged that R2 had her blood pressure taken and was given her medication in the dining room in front of other residents. During two interviews, R2 stated that they took their own blood pressure and recorded the results for themselves and took her medicine with meals. Because R2 did not report a violation of their right to privacy, this allegation is UNSUBSTANTIATED. Due to the above noted information, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, and therefore the allegation is unsubstantiated. An exit interview was conducted, and a copy of this report was provided to the facility.