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Inspection visit

complaint

COGIR OF TURLOCKLicense 5027011801 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst Renee Campbell arrived to the facility unannounced to open a complaint. LPA Campbell met with Jackie Hernandez, Administrator and explained the purpose of the visit. Regarding the allegation that staff did not ensure resident’s signaling equipment was maintained in operable condition, LPA Campbell observed that notifications were not heard or responded to by staff. LPA Campbell observed that when R9 pulled their cord, the call was received by the Memory Care phone but could not be heard. When asked, S4 stated that they had been experiencing problems with the Memory Care phone receiving notifications from residents. Based on LPA’s observations and interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Per California Code of Regulations (CCRs) - Title 22, Division 6, Chapter 8, the following deficiency is being cited on the attached 809-D during this visit. An exit interview was conducted, and copies of the report and appeal rights left.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(i)(1)(B)Type A

    Maintenance and Operation (i) Facilities shall have signal systems which shall ...(B) Transmit a visual and/or auditory signal to a central staffed location or produce an auditory signal at the living unit loud enough to summon staff.This requirement is not met as evidenced by: Based on observation and interviews, the licensee did not ensure the facility had a signal system that was able to summon staff based on statements by S4 and observations of LPA Campbell which poses an Immediate Health, Safety or Personal Rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the July 15, 2025 inspection of COGIR OF TURLOCK?

This was a complaint inspection of COGIR OF TURLOCK on July 15, 2025. 1 citation were issued: 1 Type A (serious).

Were any citations issued to COGIR OF TURLOCK on July 15, 2025?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "Maintenance and Operation (i) Facilities shall have signal systems which shall ...(B) Transmit a visual and/or auditory ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.