complaint·December 22, 2021

It was alleged that facility is not safeguarding resident(s) belongings. It was reported by R1 that items were missing when facility brought R1 to hospital. Interviews conducted with responsible party of R1 confirm items were not missing and found by the nurse at the hospital. LPA toured the facility and found residents belongings and personal effects in their rooms. Interviews conducted confirm R2 concerned of R2s belongings when R2 is given a shower. Through interviews, facility has a procedure to ensure R2 feels R2s belongings are safeguarded. Not all clients could be interviewed due to inability to be a reliable historian. It was unclear if facility is not safeguarding resident(s) belongings as alleged. Due to this uncertainty, the allegation that facility is not safeguarding resident(s) belongings was deemed unsubstantiated. Based on information provided through interviews and records reviewed, these allegations are deemed UNSUBSTANTIATED, meaning that there was not a preponderance of evidence to prove or disprove that the allegation occurred as reported. Copy of this report provided to Administrator Guillermina Zepeda, Administrator (AD).