complaint·July 5, 2022

1 of the 4 residents denied any issues with residents. 2 of 4 residents were not reliable witnesses due to medical conditions. Staff was also interviewed during this investigation. Staff stated that when there are any alternations between residents they respond with the appropriate means to mitigate the situation. Staff members also stated they try to get ahead of any alternations between any residents before an incident may happen and they are told to separate residents in separate areas of the facility when needed. Based on a resident interview, they confirmed that staff responds to any issues between residents in a timely manner. Based on information provided through interviews and records reviewed, these allegations are deemed UNSUBSTANTIATED, meaning that there was not a preponderance of evidence to prove or disprove that the allegation occurred as reported. A exit interview was conducted, and copy of this report given to the facility.