Complaint·August 25, 2025

Additionally, a review of the resident’s Medication Administration Record (MAR) was conducted. LPA Pascua did not find any discrepancies indicating that facility staff mismanaged the resident’s medication. Based on the information gathered, there is not sufficient evidence to prove that the facility mismanaged the resident's medication. Allegation: Staff did not safeguard resident's personal items It was alleged that the staff did not safeguard resident's personal items. During the course of this investigation, the department conducted interviews and reviewed facility records. Based on interviews conducted, it was denied that the facility staff did not safeguard resident's personal items. Staff stated that a resident inventory list is provided to residents, documenting the items kept at the facility. In addition, if incontinent supplies are one of the items, these are not shared with any other residents. An interview with 5 residents were conducted. 5 out 5 residents deny that the facility does not safeguard the resident's personal items. Based on the information gathered, there is not a sufficient evidence to prove that the facility staff did not safeguard resident's medication. As a result of this investigation, this Department found the allegation to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated meant that although the allegations may have happened or was valid, there was not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted and a copy of this report was provided to the facility at the end of this visit.