Follow-up·August 29, 2024

On 8/29/24 Licensing Program Analyst (LPA) Maja Jensen arrived at facility unannounced to conduct a case management. LPA Jensen met with Executive Director Jacqueline Hernandez and explained the purpose of the visit. As part of separate complaint investigation (see complaint # 27-AS-20240607111426) LPA Jensen reviewed resident records for Resident 1 (R1). The records reviewed included Medication Administration Records, Physician communication forms, Physician Report, Needs and Service Plan, Observation Records and Task administration records. Based on the record review it was learned that their were numerous occasions documented between May 4th and June 4th wherein R1 refused medications, refused assistance with toileting and refused assistance with grooming. This change in behavior constitutes a change in R1's condition and as such warrants obtaining a new medical assessment. Consultation was provided (see LIC 9102) An exit interview was conducted and a copy of this report was provided.