complaint·August 18, 2022

The residents stated this occurred when one approached the other and one hit the other before staff could get there. Both stated they are told to keep distance from each other by staff on a regular basis. Both have been assessed multiple times and have had counseling regarding their relationships. LPA observed staff walking the hallways, residents in the hallways, their bedrooms, and outside courtyards. LPA observed interactions between staff and residents while touring the facility. Some residents sit in areas that are not in areas that are not in line of sight, but staff are walking around. “This agency has investigated the complaint alleging; Staff did not intervene in resident’s physical altercation . We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis."