complaint·October 15, 2025

Licensing Program Analyst Hiratsuka, conducted this unannounced complaint visit to deliver the results of the allegation above. LPA interved staff. All interviews state the caregivers and other staff are to get a med tech to assess the residents in an emergency and then one will call 911, get any paperwork to send with the resident, and the caregiver or facility staff who found the resident will stay with the resident until emergency services arrive. If there is an immediate danger any staff person who finds a resident will call 911 directly and then call for a med tech if the staff person has a phone readily available. Based on information above, the department concluded that the allegations are Unfounded. A finding that an allegation is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis. no deficiencies cited