Non-compliance follow-up·December 27, 2023

A Non-Compliance conference was conducted today in the Sacramento Regional Office. The purpose of this meeting is to discuss the high volume of citations and a substantiated complaint. Present in the meeting is Regional Manager Alycia Berryman, Licensing Program Manager Laura Munoz, Licensing Program Analyst Kerry Hiratsuka, Licensing Program Analyst Bethany Mirlohi, and Licensee Manpreet Dyal and Administrator Rajveer Kaur, and Licensee Attorney Michael Benavides. The non-compliance conference process was explained during this meeting. The facility has been cited 29 times in the last year. The facility was cited for the following issues. The facility was cited for 15 Type A citations, and 14 Type B citations. Issues discussed during the meeting were: • High volume of Type A citations • Substantiated Complaint • Staffing issues and training • Communication Breakdown • Administrators lack Oversight. • Insufficient supplies for wound care and resources. • caregivers not addressing residents care needs adequately. • Facility failed to seek medical attention. • Night Supervision • Lack of Incontinence Care Plans • Personal Rights • Licensee/Administrator accountability The facility has stated they will do the following to achieve continued and substantial compliance: • Increase the amount of training each staff • Create policies and procedures to ensure compliance with staff training • Who is responsible for staff and resident records and training No deficiencies cited.