Lassen House Senior Living

87463 (e) Reappraisals (e) The licensee shall immediately, or as soon as reasonably possible, bring any significant change in condition, as defined in Section 87101, Definitions, to the attention of the appropriate licensed medical professional and if applicable, other specialized care provider. This requirement was not met as evidenced by: Based on interviews and document review the licensee did not inform the VA that R1 did not have a top denture which resulted in R1 not being prescribed the appropriate diet resulting in significant weight loss which poses an immediate health, safety, and personal rights risk to residents in care.

87506(b)(2) Resident Records (b) Each resident’s record shall contain at least the following information: (2) Social Security number. This requirement was not met as evidenced by: Based on records review the facility failed to ensure that 1 of 2 resident records contain a social security number.

87411(a) Personnel Requirements – General (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement is not met as evidenced by: Based on document review and interviews the licensee did not prevent Resident 1 from falling two times while motion detectors/ pressure alarms were in place. This poses a potential Health, Safety and Personal Rights risk to residents in care.

87217(b) Safeguards for Resident Cash, Personal Property, and Valuables (b) Every facility shall take appropriate measures to safeguard residents' cash resources, personal property and valuables which have been entrusted to the licensee or facility staff. The licensee shall give the residents receipts for all such articles or cash resources. This requirement is not met as evidenced by: Based on document review and interviews the licensee did not prevent the residents’ personal fall monitor from being laundered and rendered inoperable as a result. This poses a potential Health, Safety and Personal Rights risk to clients in care.

Based on LPA observation the licensee did not comply with the section cited above in 1 of 10 resident rooms which poses a potential health, safety or personal rights risk to persons in care.

Additional Personal Rights of Residents in Privately Operated Facilities (a)(8) To be free from neglect, financial exploitation, involuntary seclusion, punishment, humiliation, intimidation, and verbal, mental, physical, or sexual abuse. This requirement is not met as evidenced by: Based on document review and interviews the licensee did not protect R1 being financially abused by S1 resulting in significant financial loss to R1 as well as emotional abuse. This poses an immediate Health, Safety and Personal Rights risk to clients in care.

87468.2 (a)(4) Additional Personal Rights of Residents in Privately Operated Facilities(a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights. (4) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs: This requirement was not met as evidenced by: Based on the Investigator’s interviews of staff it was determined that the facility has not consistently had enough staff to care for residents which poses an immediate health and safety risk to residents in care.

87411(a) Personnel Requirements - General (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement was not met as evidenced by: Based on the Investigator’s interviews of staff it was determined that there was not enough staff on duty to provide the required level of care and supervision necessary to meet resident’s needs, resulting in the resident experiencing multiple falls which poses an immediate health and safety risk to residents in care.