complaint·October 2, 2025

On 10/02/2025, Licensing Program Analysts (LPAs) M. Medina and L. Salazar conducted an unannounced subsequent complaint visit. LPAs introduced themselves, stated purpose of visit and allowed entrance. LPAs met with Executive Director, Mandy Rancour. During the subsequent visit, LPAs conducted interview with Executive Director, toured kitchen, and obtained additional information. Based on LPA's observation and record review, there is not a preponderance of evidence to prove or disprove that the allegations occurred therefore the allegations are UNSUBSTANTIATED. No deficiencies issued during this complaint visit . Exit interview conducted. A copy of this report will be provided by email to Executive Director.