Inspection visit

Follow-upOctober 25, 2025

MARBELLA VISALIALicense 5472008444 citations on this visit

4 citations recorded

Inspector’s narrative

What the inspector wrote

On 10/25/2025 Licensing Program Analyst (LPA) M. Garza completed a case management visit. LPA met with Medical Technician, Kimberly Reyes explained reason for visit and was permitted entry into the facility. Resident Care Coordinator, Brittany Polman arrived some time later and stated the Executive Director, Mandy Rancour was unavailable. LPA completed a health and safety check on residents in care and toured the facility. Residents were observed in common areas and in rooms. This case management visit is being conducted for deficiencies observed during complaint visits conducted for complaint #24-AS-20250605163501 on 6/10/25 and 10/25/25. The following issues were observed: gate with lock to kitchenette preventing access to food/drink and posing a tripping hazard observed in memory care. Required postings are not posted in the facility. The complaint poster for RCFE facilities (PUB 475) was not posted. Incident reports reviewed disclosed R3 had an allergic reaction on 5/14/25 and R1 had medication in their room unlocked and accessible on 5/15/25 both posing hazards to residents in care. Deficiencies cited per California Code of Regulations, Title 22. If not corrected, deficiencies cited will pose a direct impact to residents in care. Exit interview completed with Resident Care Coordinator, Brittany Polman. A plan of correction was developed by Brittany and reviewed by LPA. A copy of this report, deficiencies and appeal rights were provided.

Citations

4 citations recorded^*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

87405(d)(1)Type B
87405 Administrator - Qualifications and Duties (d) The administrator shall have the qualifications specified in Sections 87405(d)(1) through (7). If the licensee is also the administrator, all requirements for an administrator shall apply. (1) Knowledge of the requirements for providing care and supervision appropriate to the residents. This requirement was not met as evidence by residents file review. The licensee did not comply with the section cited above in that review of special incident reports disclosed R3 had an allergic reaction on 5/14/25 and R1 had medication in their room unlocked and accessible on 5/15/25. This poses a potential health safety and or personal right risk to residents in care.
87468.1(a)(3)Type B
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (3) To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature, such as withholding residents’ money or interfering with daily living functions such as eating, sleeping, or elimination. This requirement was not met as evidence by LPA observations on 6/10/25 and 10/25/25. The licensee did not comply with the section cited above in that a gate with lock to kitchenette preventing access to food/drink and posing a tripping hazard observed in memory care. This poses a potential health safety and or personal rights risk to residents in care.
87468(c)Type B
87468 Personal Rights (c) Licensees shall prominently post personal rights, nondiscrimination notice, and complaint information in areas accessible to residents, representatives, and the public. This requirement was not met as evidence by LPA observation. The licensee did not comply with the section cited above in that required postings are not posted in the facility. This poses a potential health safety and or personal rights risk to residents in care.
87468(c)(2)(A)Type B
87468 Personal Rights (c) Licensees shall prominently post personal rights, nondiscrimination notice, and complaint information in areas accessible to residents, representatives, and the public. (2) Information on the appropriate reporting agency in case of a complaint or emergency, including procedures for filing confidential complaints, shall be posted as follows: (A) Licensees may use the Residential Care Facility for the Elderly (RCFE) Complaint Poster (PUB 475) or may develop their own poster as provided in this section. A poster developed by the licensee shall contain the same content as the PUB 475. The poster that is posted shall be 20" x 26" in size and be posted in the main entryway of the facility. PUB 475 may be accessed, downloaded, and printed from the www.ccld.ca.gov website. This requirement was not met as evidence by LPA observation. The licensee did not comply with the section cited above in that the RCFE complaint poster was not posted at the facility. This poses a potential health safety and or personal rights risk to residents in care.
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FAQ · About this visit

Common questions about this visit

What happened during the October 25, 2025 inspection of MARBELLA VISALIA?

This was a other inspection of MARBELLA VISALIA on October 25, 2025. 4 citations were issued: 4 Type B.

Were any citations issued to MARBELLA VISALIA on October 25, 2025?

Yes, 4 citations were issued (0 Type A, 4 Type B). The first citation was for: "87405 Administrator - Qualifications and Duties (d) The administrator shall have the qualifications specified in Section..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLD View original report

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Data from CCLD public records. Last updated May 25, 2026. If you believe any information is inaccurate, report it here.

Follow-up·October 25, 2025