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Inspection visit

Follow-up on corrections

MARBELLA VISALIALicense 5472008442 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

On 11/25/25 Licensing Program Analyst (LPA) M. Garza completed an unannounced case management visit. Facility is currently without an Executive Director/Administrator effective 11/19/25. LPA met with Generations Program Director, Isabel Cervantes, explained reason for visit and was permitted entry into the facility. Residents observed in common areas. This case management visit is being conducted due to issues found during complaint investigation for complaint #24-AS-20250605163501. During interviews it was disclosed multiple residents had money and items of value stolen from them. During record review it was observed that the facility is not completing the safeguarding valuables (LIC 621). Regulations for safeguarding are not being followed. Interviews and records reviewed show that all incidents of theft are not being reported to the appropriate agencies including Community Care Licensing, local law enforcement and or Long Term Care Ombudsman as required. Deficiencies cited on attached 809D per California Code of Regulations, Title 22. Exit interview completed with Generations Program Director, Isabel and Resident Care Coordinator, Brittany Polman. A plan of correction was developed by GPD and RCC and reviewed by LPA. A copy of this report, deficiencies and appeal rights provided.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.153(i)Type B

    1569.153 Theft and loss program; standards, property inventories and surrender of personal effects; secured areas (i) Reports to the local law enforcement agency within 36 hours when the administrator of the facility has reason to believe resident property with a then current value of one hundred dollars ($100) or more has been stolen. Copies of those reports for the preceding 12 months shall be made available to the State Department of Social Services and law enforcement agencies. This requirement was not met as evidence by: record review. The licensee did not comply with the section cited above in that incidents of theft of $100 or more were not reported appropriately. This poses a potential health safety and or personal rights risk to residents in care.

  • 87211(a)Type B

    87211 Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following:… This requirement was not met as evidence by: records reviewed. The licensee did not comply with the section cited above in that special incident report(s) were not submitted to Community Care Licensing as required. This poses a potential health safety and or personal rights risk to residents in care.

  • 87468.2(a)(8)Type B

    87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (8) To be free from neglect, financial exploitation, involuntary seclusion, punishment, humiliation, intimidation, and verbal, mental, physical, or sexual abuse. This requirement was not met as evidence by: review of records and interviews conducted. The licensee did not comply with the section cited above in that multiple residents had money or items stolen from them at the facility. This poses a potential health safety and or personal rights risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 25, 2025 inspection of MARBELLA VISALIA?

This was a other inspection of MARBELLA VISALIA on November 25, 2025. 2 citations were issued: 2 Type B.

Were any citations issued to MARBELLA VISALIA on November 25, 2025?

Yes, 2 citations were issued (0 Type A, 2 Type B). The first citation was for: "1569.153 Theft and loss program; standards, property inventories and surrender of personal effects; secured areas (i) Re..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.