complaint·April 26, 2022

A Complaint visit was conducted on the date & times indicated above. Facility tour, review of allegations, & documentation done & reviewed. Residents appear to be well groomed & clean. Bathing record indicates residents receive regular & as needed bathing. Criminal record clearances for staff. Health screenings on file for Staff 1(S1) & S2. Pureed diet provided to Resident 1 (R1). Food containers observed closed, labeled, dated & sufficient amount of food on premises. Food observed to be of good quality (i.e., fresh, not expired). Admin schedule 10am to 6/7pm & on-call. Licensee lives on premises. The Department conducted an investigation on the above allegations & determined them to be unsubstantiated.