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Inspection visit

complaint

QUAIL PARK AT SHANNON RANCHLicense 5472090043 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

Regarding the allegation Staff do not follow reporting requirements. Facility staff and Reporting party both stated Staff 1 was not reporting all incidents involving residents medications, administering of medications, and communication with home health to resident 1's responsible party. Based on interviews conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Regarding the allegation Staff did not ensure resident's showering needs are met. The facilities care notes document Resident 1 was not consistently showered. The care notes document three showers, and one shower refusal during the months of August, September, and October 2025. The care notes document showers on 08/05/2025, 09/01/2025, and 10/06/2025, and the one refusal on 09/29/2025. The facilities shower log does not have resident 1 listed Based on records reviewed, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. The following deficiencies are cited Per Title 22 Regulations. Exit interview conducted with facility Administrator Kim Santos. A copy of this report was provided at the time of visit

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87211(a)(1)Type B

    87211 Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following:(1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below. This report shall include the resident's name, age, sex and date of admission; date and nature of event; attending physician's name, findings, and treatment, if any; and disposition of the case. The following requirement has not been met as evidenced by: Resident 1's Responsible party was not notified of communication with home health agency effecting Resident 1's care, which poses a potential, health, safety, or personal rights risk to residents in care.

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  • 87464(d)Type B

    87464 Basic Services(d) A facility need not accept a particular resident for care. However, if a facility chooses to accept a particular resident for care, the facility shall be responsible for meeting the resident's needs as identified in the pre-admission appraisal specified in Section 87457, Pre-admission Appraisal and providing the other basic services specified below, either directly or through outside resources.. The following requirement has not been met as evidenced by: Resident 1 was not being assisted as needed with showers, which poses a potential, health, safety, or personal rights risk to residents in care.

  • 87465(a)(4)Type A

    87465 Incidental Medical and Dental Care(a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following:(4) The licensee shall assist residents with self-administered medications as needed. The following requirement has not been met as evidenced by: Resident 1's MAR documents multiple missed medications including on 09/18/25 p.m., and 09/19/2025 both a.m. and p.m., which poses is an immediate health, safety, or personal rights risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the January 15, 2026 inspection of QUAIL PARK AT SHANNON RANCH?

This was a complaint inspection of QUAIL PARK AT SHANNON RANCH on January 15, 2026. 3 citations were issued: 1 Type A (serious) and 2 Type B.

Were any citations issued to QUAIL PARK AT SHANNON RANCH on January 15, 2026?

Yes, 3 citations were issued (1 Type A, 2 Type B). The first citation was for: "87211 Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports as the Department ma..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.