complaint·August 14, 2025

Licensing Program Analyst (LPA) L. Xiong conducted the complaint investigation visit to the facility. During the course of this investigation LPA reviewed facility files relevant to the complaint investigation. It was determined that the above allegation: Staff consumed drugs while on shift, Staff stole resident's money and Staff transported residents in care without having a driver's license is UNFOUNDED. The evidence from the investigation indicated staff did not consumed drugs while working, staff did not steal resident's money and all staff transporting residents have current california driver's license. This agency has investigated the complaint alleging (Staff consumed drugs while on shift, Staff stole resident's money and Staff transported residents in care without having a driver's license). We have found that the complaint was unfounded, therefore we have dismissed the complaint.