Complaint·July 8, 2025

On 07/08/25, Licensing Program Analyst (LPA) L. Salazar arrived to the facility unannounced to conduct the required 10 day site visit. LPA was greeted by Administrator, stated the purpose of the visit and was allowed entry into the facility. LPA met with Administrator and Residential Care Coordinator (RCC) to discuss the allegation. During the investigation, LPA toured the facility, reviewed Resident R1's records and interviewed staff. Based on the information received, R1 was admitted on Infinite Heart Hospice on 06/04/25 with a plan of care to include Hospice Nursing visits and Home Health visits . LPA observed Hospice records including the plan of care , nursing visits and assessments. Medical attention is being provided. Although the allegation may have happened, there is not a preponderance of evidence to prove that the alleged violation occurred, therefore the allegation is Unsubstantiated. Exit interview conducted and copy of report was left with Administrator. No deficiency cited on this visit.