complaint·October 4, 2024

(continued from LIC9099, page 1) R1 complained to the facility administrator at that time and was told by the administrator they would no longer receive showers from S1. R1 likes S1, just not for showering. S1 still assists R1 with other things and R1 has no complaints. R1 likes the current staff assigned to assist with showers. R1 denied ever being handled roughly by staff. Based on information obtained in this interview, the above noted allegations are deemed Unsubstantiated at this time. No deficiencies cited. Exit interview conducted and a copy of the report was issued.