Complaint·January 6, 2025

Walden interviewed Estrin, who stated that an admission to skilled nursing requires a written order, which had only recently been received. Estrin met with R1’s family on January 29, 2024, and advised that a transfer of R1 would be made to a sister community’s Skilled Nursing Facility located in Fuller ton, California. The transfer was completed on February 3, 2024. As of February 5, 2024, Estrin stated that R1 was on the priority list for admission and 3rd in line. Estrin further stated that the wait could take a couple of weeks or more for space to become available. LPA Miller reviewed the August 23, 2010, admission agreement that states in part, “If an assisted living standard studio is not available in the Health Care Center, Continuing Life Communities will arrange for you to receive assisted living at a similar outside facility and will place you on a priority list for admission to an assisted living standard studio in the Health Care Center.” Based on the documentation reviewed and interviews conducted, the facility complied with the terms of the written agreement. Although, the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. Exit interview conducted, copy of report issued.