complaint·January 3, 2022

Continued from LIC 9099... Interviews conducted with residents revealed that residents like living at the facility, and the staff treat them well. Residents also stated that facility staff have not inappropriately touched them. Interview with R1 revealed that R1 likes living at the facility, and that staff treats R1 ‘good.’ Interview with the Administrator revealed that S1 has been working at the facility for several years. Administrator stated that the facility does not tolerate any abuse by staff to residents, and residents communicate effectively with staff to be able to report any abuse. Interviews with staff revealed that they are aware of the consequences of abuse against residents. Staff stated that they take their ‘job seriously,’ and residents are well taken care of. Staff stated that all residents are treated nicely. Staff denied any knowledge of the residents being inappropriately touched. Interview with R1’s family member revealed that R1 has been doing better both physically and verbally since moving into the facility. R1’s family member also stated that R1 discloses everything to them, and they have no concerns with R1’s safety. Based on the interviews conducted, there is insufficient evidence to support the allegation. Therefore, the allegation "staff hit resident" is deemed Unsubstantiated at this time. Exit interview conducted. No citations issued. A copy of report provided via email.